"by Goverment use and lots more positive publicity, not the negative mis-use type."

"proper legislation to protect people against fraudulent companies/bogus companies"

"Government need to be at the forefront of Internet Technology. Many Central and Local Government Departments are lagging well behind Govenment Targets. They need to set the scene for others to follow"

"Creare and promote a new awareness campaign, probably through Business Link which is already set up to provide such services. There is still a great deal of ignorance about the complexity of implementing e-commerce and greater awareness is the key to success."

"Get out of the way. Impose no regulations."

"not heard about it"

"By implementing it as standard purchasing procedure throughout government departments, ecommerce would become a compulsory standard"

"I think that every single firm, company or organisation should have email and all staff should be trained in its use and application. I also believe that there is just SO much information out there on the Internet proper that a sub-set of those same staff should be trained at searching out what is needed and 'e-research enabled' for want of a better description."

"promote the use of 'good' designers to design the human interfaces and 'good' programmers to create technical innovative sites etc. Move UK companies away from the style of the majority of existing cheap, down-market, inefficient and ineffective internet sites that exist"

"Encouraging telecomms providers to reduce/eliminate the cost of local calls!"

"By making it a trusted way to do business"

"Get a realistic view of reality - in all aspects, and do something positive in general, rather than making apparently positive comments with no real backing."

"Education, education, education (in the words of Tony Blair)"

"I feel that the government should put some emphasis on small companies. Often these companies have in house computers with dedicated programmes and this is as far as their technology goes. Unlike larger companies which can afford in house training, the smaller company often does not have these funds. I also feel that younger people are far more likely to adapt to using e-mail than perhaps the mature person."

"By leaving well alone"

"1. adopt e-commerce itself - for instance, I cannot even communicate with my local VAT enquiry service by e-mail; I should be able to submit an electronic VAT return and pay by e-commerce. 2. take measures to cut fraud and to inspire confidence in the use of secure e-commerce."

"Government action in anything electronic has always followed the market - right back to the days of wireless broadcasting. The natural government approach is to 'bring things under control' - ie. to regulate. If they try to regulate e-commerce they'll only damage themselves. Encouraging, the proposed approach, is anti-cultural to the point of being ridiculous. For encourage, read intervene. Every government attempt to encourage SME use of IT has failed dismally, since the early 80s, because it has entailed some degree of intervention in the natural forces of the market. Who now hears of the Information Society Initiative - that was only launched 22 months ago ! They'd do better saving our money. "

"Too early to say [whether useful or not]. The government needs to state how it is going to achieve its objectives is this area, and then needs to set about doing so. Until this happens, it would not make sense to comment further at this stage."

"Get telephone companies to provide high speed data links at costs that are in-line with other countries in the world. Currently we are very disadvantaged compared with our USA competitors"

"by opening up their own services to the net more fully and more responsively"

"Awareness of usefulness of Internet to reduce costs for inter business communication"

"Govt should not interfere with the Internet, they will only seek to put taxes on it and control it. He should ask the UK banks why they are so archaic and negative with regards to helping companies take credit cards over the Internet"

"Anything to help customer confidence in using it"

"Employ someone who is NOT a Civil Servant. Go out to industry for a leader of stature and hands-on knowledge. I understand that the E-Envoys main experience related to the new job is that 'He is the only Senior Civil Servant with his own Web Site'. A fairly typical Government 'Fudge'. They must think that we are all stupid."

"If the problem of fulfillment can be effectively overcome then e-commerce will take care of itself because it will be able to deliver the goods to anywhere in the world."